Intel Ireland: Volunteer Matching Program

Intel Logo

Business Type: Semi-Conductor Advanced manufacturing
Location: Headquarters, Leixlip, Co. Kildare
Mission Statement: It is an Intel Value to be an inclusive, great place to work, and an asset to our communities worldwide. Volunteering builds goodwill and is good for business. Our global corporate volunteer program—Intel Involved—matches volunteers with worthwhile opportunities in communities. We encourage our employees to share their experience, talent, and passion with schools and other non-profits. Over the last decade, Intel employees have volunteered more than 700,000 hours in the community.
No. of Employees: 4,900

Overview of CSR Initiative:
The Volunteer Matching program awards financial grants to schools, charities, and non-profit organisations where Intel employees volunteer their time. For every one hour that an employee volunteers the Intel Foundation grants $10 to their school, charity or non-profit organisation.

Project team:
Global Public Affairs team and Intel Ireland employees.

Resources required:
Public Affairs communicate and liaises with employees to help access the tool to register their organisations. Intel Employees volunteer their time, a software tool is used to register organisations, and log hours.

The first challenge was to find suitable organisations to partner with, secondly to grow the program to enable us to have the maximum possible impact on the community and thirdly once the program has grown a dedicated resource was required to manage it.

Intel's Matching Grants program recognises, values and encourages employees giving freely of their time to the benefit of the communities in which they work and live. This altruistic work helps Intel become active and embedded within our local communities. Many Intel teams use volunteer activities as opportunities to strengthen their teams, and the financial matching element of the program inspires pride in employees, by showing Intel's appreciation of their efforts and commitment to volunteerism.

From a community perspective, we seek to work together with our communities by being responsible, concerned and involved and we work with the communities to increase our understanding of their needs. Most, if not all of the organisations that contact us are resource constrained. In many cases they do not have the necessary time or funding to carry out improvement projects or expand the scope and reach of their core activities. The volunteer program aims to close this gap.

The impact of Intel’s employee volunteering programme has been significant. Through the Intel Involved programme an average of 49% of Intel Ireland employees have volunteered over the last 10 years. In 2018 alone 57% of the site population volunteered over 120,000 hours. From participating in classroom activities to biodiversity projects. The far-reaching impact of employee volunteer efforts are felt across 21 counties.

How was/is this initiative promoted?
Our employees are at the heart of this programme - they drive its success. The nature of this programme is that it empowers employees to make a difference not only through their time but also in rewarding their organisations with matched funding from the Intel Foundation. Our employees are the main stakeholders and champions for these organisations.

We’ve sought to embed our volunteering programme (Intel Involved) in our culture and values by establishing goals and monitoring progress against these goals, and by communicating our progress, our impact, and the lessons we’ve learned for future improvement. We engage with employees through our dedicated internal website which allows employees to find out about volunteer opportunities, log hours, register organisations and find out details about our charity events. We use regular communication channels to highlight the success stories and encourage further participation.

Finally, we encourage future participation and recognise employee voluntary and financial contributions with an onsite celebration for employees and their organisations. In 2018, 350 employees and their organisation attended and received a symbolic check to take back to their organisation.

Do you report on CSR in the Annual Report?
Yes, CSR activities are tracked and reported on throughout the year, and in the Corporate Annual report.

CSR Dimension:
Towards Responsible Business’ Ireland’s National Plan on CSR 2017-2020 identifies 4 core dimensions of CSR – Environment, Community, Workplace and Marketplace.
• Environment - minimising negative environmental impacts
• Community - interaction with your local community partners and organisations
• Workplace - supporting and engaging with your employees
• Marketplace - interaction with your local community partners and organisations.

Please select the dimension(s) that you apply to your CSR Initiative and why?
Intel has a long-standing commitment to Corporate Social Responsibility. We set ourselves ambitious goals and make strategic investments to drive improvements in environmental sustainability, supply chain responsibility, diversity and inclusion and social impact, through a number of policies and initiatives. We believe that the health of our company and local economies both depend on an increasingly inclusive community. We empower our employees to apply their expertise to solve their community’s challenges.

Intel's Matching Grants Initiative supports Environment, Community and Workplace dimensions of CSR.

Our employees have helped to build biodiversity friendly gardens and help document species found in our wildflower meadow as well as providing expertise to community organisations.

Our employees work across all community organisations by providing food and hygiene packs for the homeless, Christmas presents and mothers and Father’s Day gifts for the Vincent DePaul and work with the Rape Crisis Centre.

Intel recognises our employee population as being committed, focused, hardworking and determined and wishes to share these talents with charitable organisations throughout the country, to support them in the invaluable work they do. The initiative also encourages employees to become active and connected within their communities recognising employees for achievements outside of Intel and demonstrating our support for a healthy work/Life balance.

Business Impact:
How has the CSR initiative benefitted your business and demonstrated a win:win in the short-term and/or long-term?
Our employees generously donated their skills, technology expertise, and more than 120,000 hours of service to tackle environmental challenges, improve education, and help meet community needs. Through Intel Involved, our global corporate volunteer program, we identify and organize volunteer projects for individuals and teams. The Intel Involved Matching Grant Program, funded by the Intel Foundation, extends the impact of volunteerism providing donations to qualified non-profits and schools where Intel employees donate at least 20 hours of service in a year. We believe that the impact of these hours is particularly significant, in part because schools and non-profits welcome the assistance provided for service where they would have to pay high rates in the marketplace.

Our investments and engagements in social impact generate significant value for Intel and our stakeholders. The Volunteer Matching Program focuses on communities across Ireland and have passionate employees who engage directly, often volunteer activities are used as team building opportunities, allowing Intel teams to work together on very different activities to those they engage in at work, strengthening team bonds and creating new dynamics.

Here are some examples of the impact the matched time has made happen:
Stepping Stones required Occupational Therapy equipment for their student’s sensory diets including weighted blankets and cause and effect toys. Funds donated supported the purchase of these.
Ardee St. Mary’s GFC a town-based club that hope to open their facility to people in the local area who don’t participate in GAA Sports. They used the money raised to install a walking/running track around their training pitches which the whole community can avail of.
St Anne’s in Ardclough realised the importance of providing a space for sick children to get away from the school environment for rest, calm and reflection. Employees gave their time and expertise to dig and plant the garden.
Alzheimer’s Association of Ireland will be in a position to support and fully fund 2 Alzheimer Cafes and 2 Social Clubs in the Leinster Area ensuring people living with dementia, their friends, families and careers are provided a safe environment.
Irish Red Cross from Clane/Kildare, a big part of the money coming from Intel will be used for the purchase of a new 4x4 vehicle. Another, part of the grant will be used to purchase equipment and fund training of the members to best prepare them for duties.
Make A Wish, the program helped grant 4 wishes to children in Kildare in 2018.

Sustainable Development Goals (SDGs):
Please identify which SDG goal(s) apply to your CSR initiative.

SDG 3: Health and Well Being; we volunteer across all sectors of our community including the most vulnerable, ensuring healthy lives and promoting the well-being at all ages is essential to sustainable development.
SDG 4: Quality Education; Our volunteer program in schools helps towards improving quality of life, access to inclusive education and help equip locals with the tools required to develop innovative solutions to the world’s greatest problems.
SDG 5: Gender Equality; through our engagement from primary up to university we ensure our programs provide women and girls with equal access to education
SDG 8: Decent Work & Economic Growth; Job opportunities and decent working conditions are also required for the whole working age population, by providing a work environment that encourages employees to volunteer in areas that they are passionate about and can make a difference in society.

What did you learn from your experience of creating and implementing a CSR initiative? What advice would you give a business starting on their CSR Journey?
Volunteering has been part of our culture and has been since the company’s inception, it is part of our DNA, as an organisation and is supported by all levels of the business from CEO level down. This level of support is invaluable when creating a CSR initiative.

Another lesson learned is; in order to engage large proportions of the employee population in volunteerism, it is important that employees are allowed to follow their own passions and interests and are encouraged to do their volunteering where they would most like to do so. The matching grants initiative is now active in over 21 counties across Ireland.

From a business perspective, volunteerism is proven to improve the mental health and self-esteem of individuals, as is being active and engaged with the community. Encouraging, recognising and valuing this within the workforce increases morale, and also allows for individuals to be recognised for engaging their passions outside of work all of which makes for happier and more productive employees.

Download a copy of this case study as a .pdf

Case Study provided by
Intel Ireland
May 2019